Frequently asked questions about insurance and Medicare.

What is the difference between individual and group health insurance?

Individual health insurance is purchased by a person for themselves and their family, whereas group health insurance is provided by an employer or organization to its employees or members. Group plans often have lower premiums due to risk sharing among members.

What does health insurance typically cover?

Health insurance usually covers doctor visits, hospital stays, preventive care, prescription drugs, emergency services, and some therapies. Coverage varies by plan, so it’s important to check the summary of benefits.

What is a deductible in health insurance?

A deductible is the amount you pay out-of-pocket for medical services before your insurance starts to pay. After meeting the deductible, you may still be responsible for copays or coinsurance.

What is a pre-existing condition, and how does it affect insurance coverage?

A pre-existing condition is a medical issue you had before the insurance policy started. Some travel and short-term plans may not cover these conditions, but under the ACA, health insurance and Medicare cannot deny coverage based on them.

What’s the difference between HMO, PPO, and EPO plans in health insurance?

HMO (Health Maintenance Organization): Requires referrals and uses a network of providers.

PPO (Preferred Provider Organization): Offers more flexibility and doesn’t require referrals.

EPO (Exclusive Provider Organization): Offers in-network-only coverage without referrals.

Are preventive services covered by health insurance?

Yes. Under the ACA, most health insurance plans cover preventive services like immunizations, screenings, and annual checkups at no additional cost to you.

Can I change my health insurance plan outside of open enrollment?

Only if you qualify for a Special Enrollment Period due to life events like marriage, childbirth, or job loss. Otherwise, changes must wait until the next Open Enrollment Period.

Do I need travel insurance if I have health insurance?

Yes. Most domestic health insurance plans offer limited or no coverage abroad. Travel insurance can cover emergency medical expenses, lost luggage, and more.

What is the difference between travel medical insurance and trip insurance?

Travel medical insurance covers emergency healthcare needs while abroad.

Trip insurance protects against travel-related issues like cancellations, delays, or lost baggage.

What should I look for in a travel insurance policy?

Look for coverage that includes medical emergencies, trip cancellation/interruption, baggage loss, emergency evacuation, and COVID-19 coverage if needed. Always read the exclusions and limits.

Is travel insurance mandatory for international trips?

Not always, but some countries require proof of travel or health insurance for entry (e.g., Schengen countries). It’s highly recommended regardless, especially for medical emergencies abroad.

How do I file an insurance claim while traveling?

Contact your travel insurer’s 24/7 assistance line immediately. Provide receipts, medical reports, and any proof of travel disruption. Many insurers offer online claim portals for quicker processing.

When can I enroll in Medicare?

You can enroll during your Initial Enrollment Period, which starts 3 months before your 65th birth month and ends 3 months after. There are also Annual Enrollment and Special Enrollment Periods for certain circumstances.

Can I have both employer health insurance and Medicare?

Yes. If you’re 65 or older and still working, you can have both. Medicare may act as primary or secondary insurance depending on the size of your employer.

What is the difference between Medicare Part A, B, C, and D?

Part A covers hospital stays and inpatient care.
Part B covers outpatient care, doctor visits, and preventive services.
Part C (Medicare Advantage) offers an alternative to Original Medicare, often with additional benefits.
Part D covers prescription drugs.

If you have additional questions or would like to speak with a representative, please call (800) 575-2777 or contact us below:


Lutheran Benefits Group

43512 Mound Road, Suite C, Sterling Heights, MI 48314
Toll Free 800-575-2777   |  Local 586-739-5700  |  Fax 586-739-2686

info@luthben.com

We do not offer every plan available in your area. Currently we represent 4 organizations which offer 36 products in your area. Please contact Medicare.gov, 1-800-MEDICARE, or your local State Health Insurance Program (SHIP) to get information on all of your options.

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